A new 911 video call tool could help save lives. The technology is being previewed in Pennsylvania and Texas. Terry Goswick, ...

Mediwave, a leader in emergency response solutions for prehospital care, made a significant impact at EMS World 2024, the ...

The "What Three Words" application allows dispatchers and first responders to pinpoint locations during emergencies.

callers will have a new feature that is expected to revolutionize the way first responders deal with life and death ...

The staffing crisis at D.C.'s 911 call center was revealed after 7News reported its director was offering employees $800 ...

The VR headset boasts a high-resolution display (5K with 2448x2448 pixels per eye) and a 90-hertz refresh rate, providing ...

Chicago’s gunshot detection technology is scheduled to go offline Sunday. A new study finds the system has had unintended ...

The emergency dispatch center that received active shooter reports from a Georgia high school was overwhelmed with 911 calls as the situation unfolded.

OAKLAND, Calif. (KRON) — The City of Oakland announced the first completed upgrade to its 911 dispatch in 20 years. Inside Oakland’s 911 call center, dispatchers are using new computer ...

While 911 calls have traditionally been audio-only, people can now use their cell phones to send live video of emergencies directly to dispatchers. NBC’s Kate Snow reports for TODAY.

Oakland Mayor Sheng Thao on Thursday announced the city is now equipped with an updated computer-aided dispatch system that ... the technology will help reduce 911 response times.

On Thursday, Oakland leaders announced successful hardware and software upgrades to its decades-old 911 technology. As a result, they said Oaklanders should have a more reliable emergency calling ...