Companies say new AI platform will harvest data on customer interactions to improve service.
For example, if someone reaches out about a network issue, the AI product will be able to look at the network conditions in ...
The FCC's proposed change would allow unlocks after 60 days, which is facing resistance from carriers. T-Mobile argues this ...
The FCC wants to unlock all phones in the US within 60 days of activation, but AT&T and T-Mobile unsurprisingly object to the ...
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
T-Mobile unveils 3-year plan for growth, AI partnerships, and dividend increase. Aims for $75B-76B in service revenue and 5G ...
Preorders for the iPhone 16 start this Friday, and here are your carrier deals for the big three carriers. AT&T, Verizon, and ...
T-Mobile told the FCC that it plans to use the spectrum acquired from UScellular to expand its fixed wireless access service ...
If you’re not a customer yet and are aiming to save significantly on your monthly bill, a 20% discount on every plan and ...